Reasons and Solutions:

I. The following items indicate a design problem, not a machine problem.

If Thread breaks occur...

a. After long needle ups

b. At thread trims on automatic trimmer machines

c. After very small running stitches (less than 1mm)

d. After stitching from a pointed element in a design

II. When the first thread break occurs

a. Check the thread path

b. Check the needle orientation

c. Re-thread needle

d. Check upper thread tension. If too tight, loosen adjuster about a quarter of a turn For further instructions, click on this link: Main Tension Adjustment.

e. Resume sewing

III. When a second thread break occurs on the same needle or head

a. Repeat steps "a" through "d" above then,

b. Check to see if the hook has been oiled properly For further instructions, click on this link: Oiling the Machine

c. Check the bobbin tension. If too tight, loosen. (For further instructions, click on this link: Bobbin Adjustment

d. If the bobbin tension is OK, replace the needle. e. Resume sewing.

IV. When the third thread break occurs on the same needle or head:

a. Look for bruise or tangle beneath the cone of thread

b. Switch cone of thread to another needle position on another head, if available. If the problem persists in the alternate needle position, there is a problem with the cone of thread. If the problem remains at the original needle position, eliminate the thread as a possible cause.

c. Check for hooping problem.

d. Check for mechanical problem as follows: -Burr on hook -Burr on the presser foot or in the hole of the needle plate. -If you suspect there is a needle depth or hook timing challenge, consult your technician. For a step by step instruction on how to adjust tension, please refer to the Thread Break document.

Reasons and Solutions:

Oiling is essential for every machine to function properly and to keep your machine in good condition. There are two main areas to oil on a regular basis: the rotary hook and the main reservoir. The recommendations below are based on actual production use of the machine. For instance, oiling the Rotary Hook is recommended for every 4 hours of production. That does not mean to oil the hook twice a day if you are NOT actively using the machine. Applying too much oil can cause problems.

Oiling the Rotary Hook

For every 4 hours of production, 1 drop of oil should be placed in the Rotary Hook. 1) Remove the bobbin case before oiling. 2) Place 1 drop of oil on the bottom of the Rotary Hook, see picture below: 3) After oiling the hook and with the bobbin case still removed, press the trim button once. This will spread the oil evenly on the rotary hook. **Click here to see image.

Main Reservoir

For every 8 hours of production, 2-3 drops of oil should be placed in the main reservoir.

Multi-Head Machines

Oil the three red oil spots on the cylinder arms with 6 to 10 drops of oil twice a day (approximately every 100,000 stitches) (#4, #3) Heavily Used Machines It may be necessary to put two drops of oil on heavily used needle bars weekly (approximately every 1 million stitches). To do this, simply place a drop of oil through the slot of the needle lever and onto the spring just inside.

Note: The self-oiling system will make the regular head assembly oiling process easier, but will not eliminate regular oiling. If you fill the "oil wells" to the red line they will leak. However, if you follow the guideline stated above you will eliminate the likelihood of oil challenges and be able to take advantage of the automatic oiling capability by using one spot to oil (which oils the head assembly including needle case, reciprocator and cams) rather than several.

Reasons and Solutions:

The Emergency Stop Button stops the machine at the exact moment the button is pressed.

*The machine does not go back to the needle up position unlike the regular stop button.

*The machine will stop in the middle of a frame movement.

* DO NOT move the pantograph, if you wish to have any hope of continuing the design from its current location.

How to clear it:

IMPORTANT: Consult the Main Drive System pages of the Parts Manual that came with your machine for further help with part numbers.

On Compact Machines (601c, 1201c SWF Machines):

A.Spin the Hand Pulley in a counter clockwise direction until the number on the pulley reaches 100

B. Turn the Machine back on. You will have to toggle the on/off switch to reset the emergency stop button.

On ALL other SWF Machines:

A. Using a 6 mm Allen wrench screwdriver spin the Angle Plate on the left side of your machine until the Indicator points to 100.

B. Turn the machine back on. You will have to toggle the on/off switch to reset the emergency stop button.

Reasons and Solutions:

Because the Cap needle plate has a higher center which fills the gaps in between the arm and the cap sash.

Cap Needle Plate image.

Tubular Needle Plate image.

Reasons and Solutions:

* If the thread shreds or breaks more than three or four times in a row.

* If you rub your finger along the needle and you feel a rough spot.

Reasons and Solutions:

Important: Please consult the WIPER SET pages in your Parts Manual.

A. Push the wiper back into the Upper Thread Holder.

B. Loosen the lower plus screws on each side of the Upper Thread Presser Base. These are the screws that hold the Upper Thread Presser Base at an angle.

C. Maneuver the Upper Thread Presser Base until the wiper moves smoothly through it without getting stuck.

D. Tighten the Plus Screws.